RAG Engine Terms of Service

Effective October 1, 2026 · Tampa Web Technologies Inc

These terms cover your use of the AEO Ultimate RAG Engine (the “Service”), the document service at rag.aeoultimate.app that AEO Ultimate apps use. By adding a document you agree to them. They add to the terms of the platform you installed the app from (for example, the Shopify Terms of Service) and to our RAG Engine Privacy Policy.

1. What the Service does

The Service stores the text of documents you add and compares it with your store’s pages, search data and AI-visibility results. It then shows you facts your pages are missing, with suggested text to copy. The Service never changes your store by itself. Every suggestion is yours to use, edit or ignore.

2. Who can use it

The Service is part of AEO Ultimate’s Pro plan, including its free trial. Billing happens through your platform (for Shopify, Shopify’s billing), and refunds follow that platform’s rules. If you leave the Pro plan, section 8 explains what happens to your documents.

3. Your documents

  • You own your documents and their text. We claim no ownership.
  • You give us a limited right to store, process and show that text only to run the Service for you. The right ends when your data is deleted.
  • You confirm that you have the right to use every document you add, including supplier and manufacturer documents, and that adding it does not break any agreement or anyone’s rights.
  • You will not add other people’s personal information, passwords, or anything illegal. See the Privacy Policy, section 2.

4. Suggestions are not advice

The Service shows what your documents say. It does not check whether they are correct, current or complete, and nothing in it is legal, medical, safety or professional advice.

  • You are responsible for everything you publish. That includes product claims, health and cosmetic claims, safety information, certifications and warranty terms. Check each one against the document, and against the laws that apply to your products, before publishing it.
  • Text marked “Quote exactly” (laws, codes, safety data sheets, contracts, certificates) is meant to be published word for word, with its citation. Do not reword it.
  • A law or code check only flags that something may have changed since your copy’s date. It does not tell you what the law now says.
  • AI labels are guesses you can correct. Where AI is used, it labels documents. It never writes your product claims.

5. Acceptable use

Do not try to reach other stores’ data, overload or probe the Service, get around its limits, or use it to store material that is unlawful or infringes anyone’s rights. We may remove content or suspend access that breaks these terms, and we will tell you why unless the law prevents it.

6. Limits and availability

  • Each store can hold up to 200 documents, and each document up to 50 MB before its text is taken out. We may change these limits and will say so in the app.
  • We aim to keep the Service running but do not promise it will always be available or error-free. Maintenance and outages can happen. If the Service is down, the rest of the AEO Ultimate app keeps working.

7. Changes to the Service

We may improve, change or retire features. If we retire the Service completely, we will give you at least 30 days’ notice in the app so you can copy anything you need.

8. Ending use and deletion

  • Delete a document: it is removed right away.
  • Uninstall the app: all your data is deleted once the platform sends its data-erasure request (for Shopify, about 48 hours after uninstall).
  • Leave the Pro plan, or a trial ends without a paid plan: your documents are hidden and kept for 90 days, then deleted. Return to Pro within those 90 days and they come back.

Keep your own copies of your documents. Once data is deleted, it cannot be recovered.

9. Warranty disclaimer

The Service is provided “as is” and “as available”. As far as the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement.

10. Limitation of liability

As far as the law allows, Tampa Web Technologies Inc is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about the Service is limited to the amount you paid for the AEO Ultimate Pro plan in the 12 months before the claim.

11. Governing law

These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Disputes will be heard in the state or federal courts in Hillsborough County, Florida, unless the law where you live requires otherwise.

12. Changes to these terms

We may update these terms. We will change the date at the top and, for significant changes, tell you in the app. Continuing to use the Service after that means you accept the new terms.

13. Contact

Tampa Web Technologies Inc
8005 Tierra Verde Dr, Tampa, FL 33617
support@tampawebtech.com